Request a Refund or Exchange

This article describes how to request a refund for one of our products. This is most commonly useful when you’ve accidentally purchased the HTML Web Template version of a product (Karma) and you instead wish to purchase the WordPress version of that product.

As of May 2016, the Envato Marketplace has rolled out a new “Request Refund Form”. Please issue your refund request using the form found in the link below:

Envato Market – Request a Refund →

Thank you 🙂